Privacy Policy
On our website www.novalizeagency.com we present you our digital services and solutions.
Your inquiries regarding data privacy concerns can be directed to:
Novalize Agency, Junesco Evaluation Conseil & Formation SA,Optingenstrasse 53, 3013 Bern: contact@novalizeagency.com
Our privacy policy is aligned with the EU General Data Protection Regulation (GDPR) and Swiss data protection law (DPA). We ensure that the high level of data protection is afforded to all clients and prospective clients whose personal data we process.
Purpose of Data Processing and Collection
The collection and processing of personal data is executed only for specific purposes such as technical necessity, contractual requirements, legal requirements, legitimate interest, or explicit consent. Data is stored and processed only when necessary for client relations, contract processing, invoicing, accounting, support, and service information.
Data Collection and Usage
Collection and Usage of Non-Personal Data
For technical reasons, while communicating with us online, certain data is transmitted from your device, such as browser type, access time, and operating system. We collect this non-personal information to improve our services and analyze user behavior.
Collection and Usage of Personal Data
When contacting us, you share information such as name, email, phone number, and address. We use this data to:
- Fulfill our contractual obligations
- Improve our website and services
- Inform you about new services and updates
- Ensure security and optimal service delivery
Use of Cookies
We use cookies on our website. These are small text files that your browser automatically creates and stores on your device. Cookies allow us to uniquely identify your browser, improve performance quality, and enhance your user experience. We use session cookies to recognize your previous visits to our website pages.
Most browsers accept cookies automatically. However, you can configure your browser to prevent cookie storage or to display notifications before new cookies are created. Complete deactivation of cookies may limit website functionality and affect certain services.
The data processed by cookies is necessary for the mentioned purposes and is used strictly within applicable legal and contractual provisions.
Data Sharing and Disclosure
Novalize Agency does not share personally identifiable information with external companies or individuals except in the following cases:
With Your Consent
Based on your consent, we may transfer your data to others according to your instructions or the information provided when consent was given.
For Legal Reasons
We will disclose personal information if we believe it necessary to:
- Comply with applicable laws and legal processes
- Enforce our terms and conditions
- Protect against potential violations
- Protect rights, property, or safety of Novalize Agency, our users, and others
Business Transfers
If Novalize Agency is involved in a merger, acquisition, or asset sale, we may transfer non-personal information while ensuring the confidentiality of personal data.
Service Provision
We may share your information with partners and subcontractors to fulfill our contractual obligations while ensuring data confidentiality.
Security
We implement strong security measures to protect your personal data from unauthorized access, misuse, disclosure, or destruction. We use up-to-date SSL secured communications for data transmission.
Access to personal data is strictly limited to employees and contractors who need it to perform their duties.
While we use commercially reasonable methods to protect data, we cannot guarantee absolute security during Internet transmission.
We guarantee to use commercially reasonable methods and take all economically justifiable precautions to implement the best possible technical security.
Analytics and Tracking Tools
We use analytics tools to ensure efficient design and continuous optimization of our website. These tools help us:
- Measure website usage statistically
- Analyze user behavior
- Optimize user experience
- Provide relevant and personalized services
Tools We Use
Google Analytics
We use Google Analytics to analyze website usage and improve our services. For detailed information about Google Analytics data processing, please visit Google's privacy policy.
Data Retention
We retain personal data only as long as necessary for:
- Fulfilling contractual and legal obligations
- The duration of the business relationship
- Legal retention requirements
- Potential legal claims
- Legitimate business interests
Data is deleted or anonymized when no longer needed for these purposes.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at contact@novalizeagency.com
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.
This policy is effective as of Mar 14, 2025